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Outlook 97

Outlook 97
Intermediate

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Microsoft Outlook manages e-mail, calendars, contacts, tasks and to-do lists, and documents or files on the hard drive. Outlook helps users communicate through e-mail, phone support and group scheduling capabilities. Outlook also helps users share information by means of public folders, forms and Internet connectivity.

Course Outline

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Module 1: Assigning and Creating Outlook Categories
  • Creating and Using Outlook Categories
    • Setting Up Tasks
    • Assigning Categories to Tasks
    • Adding Categories to Master Category List
    • Assigning Categories to Tasks/ Events
  • Filtering and Grouping Tasks/ Messages
    • Viewing Tasks by Categories
    • Sorting Tasks and Messages
    • Grouping Messages and Tasks
    • Filtering the Tasks and Inbox Views
    • Using Categories Across Components

Module 2: Managing Messages

  • Organizing Messages
    • Adding an AutoSignature to a Message
    • Tracking Messages
    • Using Messages for Voting Polls
  • Controlling Messages
    • Delayed Delivery of a Message
    • Recalling a Message
    • Flagging Messages for Follow-Up

Module 3: Scheduling and Viewing Events

  • Scheduling Events
    • Setting Dates
    • Linking Journal Entries to Events Messages
  • Setting Reminders
    • Adding Reminders
    • Dismissing and Deleting Reminders
  • Grouping and Viewing Calendar Items
    • Grouping Calendar Items by Categories
    • Viewing Groups of Calendar Items

Module 4: Prioritizing and Delegating a Task

  • Grouping and Prioritizing a Task
    • Grouping Tasks
    • Prioritizing Tasks
  • Delegating and Tracking a Task
    • Delegating Tasks
    • Tracking Tasks
Module 5: Utilizing the Contact Manager
  • Creating and Using Contact Records
    • Adding a Contact
    • Scheduling a Contact
    • Assigning a Task to a Contact
    • Creating a Letter to a Contact
  • Managing Contacts
    • Grouping Contacts
    • Importing and Exporting Contacts
    • Assigning Items to a Contact

Module 6: Creating Forms and Templates

  • Creating Templates for Standard Messages
  • Customizing and Using Outlook Forms
    • Using a Phone Message Form
    • Customizing an Existing Form
    • Using a Customized Form

Module 7: Printing Calendars, Lists, and Messages

  • Printing Calendars and Lists
    • Printing Calendars
    • Printing Task Lists
    • Printing Contact Lists
  • Printing Messages
    • Using Printing Styles to Print a Message
    • Customizing Printing Styles

Module 8: Archiving and Sharing Outlook Items

  • Archiving Outlook Items
    • Archiving Items Manually
    • Archiving Items Automatically
    • Deleting Expired Messages
    • Retrieving Items from Archive Files
  • Sharing Folder Access with Others
    • Choosing Levels of Permission
    • Naming a Delegate to your Outlook Folders

Return to Curriculum Outline


New Dimensions Consulting,LLC
Copyright 1997-1998. All rights reserved.
Last Updated: April 12, 1998.
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