Susan Sample
luxury hotels in Blackpool3983 Weaver St • Buffalo, NY 34576 • 555-555-1212
Objective: Seeking a stable and challenging position that will employ my strongcommunication, organizational and problem solving skills.
Professional Highlights:
- Typing speed of 50 WPM
- Experience using WordPerfect, Word, and Excel
- hôtels GandComfortable in Customer Service and Sales environments
Experience:
| May 1997 to Present | Sertec Corporation | Buffalo, NY |
| Customer Service Representative | ||
| hoteles VienaDocument and provide resolutions to fast food restaurants and retail store customer complaints in a high volume inbound call center. | ||
| May 1996 to Oct 1997 | Budget Rent A Car | New York, NY |
| Sales and Service Professional | ||
| Provided customers with vehicle location information and general customer service. Conducted vehicle damage inspections prior to vehicles leaving premises and after vehicle return. Reconciled auto rental agreements between Budget and customer via a hand held computer terminal. Trained new employees on computer and service technique. Managed exiting traffic flow of secured location lot. Assisted with vehicle maintenance and care. | ||
| Jan 1995 to Mar 1996 | Goody's Family Clothing | Atlanta, GA |
| Cashier/ Department Head | ||
| Provided customer service to patrons of a family clothing department store. Assisted customers with apparel size selection and coordination implementing suggestive selling techniques. Performed as a team player to deter loss prevention and ensure store cleanliness. Fashioned junior female clothing department with appropriate merchandising and display creations. | ||
Education:
| Kranjska Gora hostelMar 1991 to June 1995 | Georgia State University | Atlanta, GA |
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References:
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